Refund Policy

1. Free trial

Every new business gets a 30-day free trial. Nothing is charged during the trial.

2. When the first payment occurs

The first charge of $25 USD is taken when the trial ends, unless the subscription was cancelled before that date. The subscription then renews monthly.

3. Refund eligibility

You may request a full refund of the first paid charge within 30 days of that charge. Later renewal charges are reviewed case by case, and duplicate or clearly erroneous charges are refunded.

4. Refund-request deadline

Requests for the money-back guarantee must be received within 30 days of the charge date.

5. How to request a refund

Email Anemxela68@gmail.com from the email address on the account, or contact Paddle buyer support at https://paddle.net. Paddle, as merchant of record, may process and approve the refund.

6. Information needed to locate the transaction

Never send full payment-card numbers, passwords, PINs or authentication codes. We will never ask for them.

• The email address used at checkout.
• The business name on the account.
• The Paddle order or invoice reference and the charge date and amount.

7. Response timeframe

We aim to respond to refund requests within 3 business days. Approved refunds are not instant: banks typically post the returned funds within 5–10 business days.

8. How approved refunds are returned

Refunds are returned to the original payment method through Paddle.

9. Cancellation is not a refund

Cancelling stops future renewals and generally leaves access active until the end of the current period. It does not return money already charged. A refund must be requested separately.

10. Duplicate charges

Duplicate or accidental charges are reviewed promptly and refunded when confirmed.

11. Suspected fraud or abuse

Where a charge is disputed as fraudulent, we work with Paddle to investigate. Accounts involved in payment abuse may be suspended.

12. Statutory rights

This policy is in addition to your statutory consumer rights, which are unaffected. Paddle's Refund Policy (https://www.paddle.com/legal/refund-policy) also applies to the transaction.